Daily Gratitude: So this morning I discovered the perfect way to practice patience. And I have used this technique several times, just not with the intent of practicing patience. The customer service chat system is good for a) people like me who have an aversion to phone calls and b) keeping people far away from anyone they might harm. However, it is certainly not speedy or what I would call efficient. Type, wait, read, sigh, type, wait, read, swear, sigh, type…. I feel the various responses are meant to measure how much you really want a refund or return or just to vent. I’ve been tempted to just “suck it up” regarding a fee many times after waiting in the chat queue forever. It definitely pays to have another activity close by….but beware that you need to respond to the “person” in a certain time period. Proper preparation for this experience includes more than just having your order info ready. Clear your calendar, do some yoga, and many rounds of breathing exercises. Oh and don’t worry if you don’t know any deep breathing exercises because you’ll have plenty of time to look them up on YouTube while waiting.
